Reference Services

Help finding and using the library, its catalogue and reference works.

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Reference services

The reference section is open to patrons from 8.30 am to 5 pm on weekdays only, and is usually closed on Saturdays (users are advised to consult staff at the Circulation Desk on this day). The service is also available online in the library portal through the ASK THE LIBRARIAN link.

The section handles the following reference assistance:

Assisting or instructing patrons on the usage of the library: location of materials, use of the online public access catalogue, and use of computers to access online subscribed information resources.
Assisting users in the use of reference resources such as dictionaries, encyclopedias, almanacs, atlases, etc.

Short Loan / Reserved Collection Africana & Special Collection

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Questions about a service?

Our team is here to help with borrowing, research support, or access to any of our collections.